Decoding Productivity: Embracing the Digital Workplace

Posted on Nov 4 2017 - 1:00am by Business Day TV

Employees talking about having a digital workplace Digital technology has become a major driving force of workplace and business transformation.

Among the many motivations enterprises have for adopting a digital workplace strategy, business goals are still the most critical. In a report published by Dimension Data, a majority of enterprises consider improving business processes, growing revenues, and gaining a competitive edge as their top priorities.

It is worth noting, however, that a significant portion of enterprises are embracing the digital workplace to improve employee productivity and foster a collaborative, flexible and effective work environment. Digitising the workplace solves many barriers and organisational issues, including lack of IT resources and manpower, redundancies and increasing complexity. In Singapore, the typical office space is seeing these transformations, and it is changing the way businesses and employees function.

Creating Flexible Work-styles

Flexibility is a central component of any digital workplace evolution. But the successful adoption of new work-styles would require big organisational changes. In a few years, the number of employees working full-time from home or in non-office environments will increase tenfold.

And with the increasing of reorientation of product and service designs of IT, in the form of Skype, G Suite, Dropbox and the like, organisations should find ways to better improve their relationship with mobile and flexible employees. To foster flexibility and productivity in the office environment, IT departments should provide all communications, collaboration and business applications that employees need.

Promoting Third-Party Partnerships

Logic follows that to increase efficiency and flexibility in the workplace, you need more people doing focused, specialised tasks, all while keeping human resources costs to a minimum. This can’t be possible without support from external partners.

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This is why digitised enterprises turn to third-party sources to enable core departments to focus on more important things. A global enterprise would entrust a bulk of their CRM, ERP, and other business applications on trusted partners, which allows them to cut down on IT and human resources.

If done right, adopting digital workplace strategies can help reduce complexity, mitigate risks, fill gaps in skill and expertise, allow better decision-making and much more. More importantly, this model helps organisations arm themselves for impending business challenges.